Casino Gaming Management Practice Exam

Win percentage is about how much of the money players wager the house actually wins. The right denominator is the handle—the total wagering activity, which includes cash and chips in the drop box plus credits issued or redeemed. Using drop alone would miss non-cash wagering and credit transactions, and basing it on the total number of games ignores the money involved entirely. House advantage is a rate that comes from comparing winnings to handle, not the denominator itself, and the number of games doesn’t reflect monetary activity. So the win percentage is wins divided by the handle.